Legal

Privacy Policy

Last updated: 21 July 2026

01Who we are

DigiPAI (“we”, “us”, “our”) is a digital marketing agency based in the United Kingdom. For the purposes of applicable data protection law, we are the “data controller” of the personal data you provide to us.

Registered business name: DigiPAI Digital Marketing & AI Solutions Limited
Registered address: 8 Ayreshire Grove, Stoke-On-Trent, England, ST3 4TL
Company registration number: 16898015
ICO registration number: [ICO REGISTRATION NUMBER]

02What data we collect

We may collect and process the following categories of personal data:

• Contact details you submit through our contact form or by email, such as your name, email address, company, and the content of your message.
• Technical data such as your IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
• Communication records where you correspond with us by email or phone.

03How we use your data

We use your personal data to:

• respond to enquiries and provide the services you request;
• manage our relationship with you and our clients;
• improve our website and understand how visitors use it;
• send you marketing communications where you have consented or where we have a legitimate interest to do so (you can opt out at any time).

04Lawful bases

We rely on the following lawful bases under UK GDPR: your consent; performance of a contract with you; compliance with a legal obligation; and our legitimate interests in running and promoting our business, provided these do not override your rights.

05Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate our business (for example, hosting, email, and analytics providers), all of whom are required to protect your data. We may also disclose data where required by law.

06Data retention

We keep personal data only for as long as necessary for the purposes described above, after which it is securely deleted or anonymised.

07Your rights

Under UK data protection law you have the right to access, correct, erase, restrict, or object to our processing of your personal data, and the right to data portability. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

08International transfers

Where your data is transferred outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.